Web Help Desk Updates

Release Notes for the Web Help Desk

Title: 8.4.6.1 (1/24/08)
Category: /Stable Releases
Posted by:
Previous: 8.4.6.0 (1/8/08)
Next: 8.4.6.2 (2/4/08)

  1. Fixed: Attachments now work in bulk actions and quick tickets.
  2. Fixed: E-mail recipients of new tickets are now initiated correctly based on tech group level settings.
  3. Fixed: Dates of ticket attachments are now rendered according to the user's specified date/time format.
  4. Fixed: Ticket client info is now copied correctly to tickets created by task elements.
  5. Fixed: Japanese character strings are now broken to avoid spillover in PDFs.
  6. Fixed: BBCode email and url tags may now span multiple lines.
  7. Fixed: Help popup for status type Client Reminders Enabled now refers to new Client Reminder Interval setting in Priority Types & Alerts.

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