Web Help Desk Updates

Release Notes for the Web Help Desk

Title: 8.4.6.0 (1/8/08)
Category: /Stable Releases
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Previous: 8.4.5.2 (12/8/07)
Next: 8.4.6.1 (1/24/08)

  1. Added: Tech e-mail now supports custom labels.
  2. Added: Time-period popups now include more interval choices.
  3. Fixed: Bug causing an exception when using MySQL database and upgrading from certain versions of WHD. (Caused by database model file using VARCHAR column type instead of TEXT for PO_CUSTOM_FIELD.STRING_VALUE.)
  4. Fixed: Attachment dates in e-mail now use correct date/time format.
  5. Fixed: Bug causing attachments included in HTML-formatted messages generated by Apple Mail to be ignored when retrieving mail tickets.
  6. Fixed: Technicians who do not have delete-ticket permissions are no longer given the option to delete tickets by means of a bulk action.
  7. Fixed: Application no longer conflicts with port 8081 when run from Mac OS X 10.5 Server while iCalendar service is running.

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