- Added: Option to use SSL for login only.
- Added: For standard deployments, URL ports are now set from within whd.conf file rather than the Web Help Desk preferences panel.
- Added: Support for custom labels in ticket detail pages of the tech interface.
- Added: Custom fields can now hold at least 4,000 characters (unlimited length if using FrontBase or MySQL).
- Added: Attachments can be enabled/disabled at the Problem Type level.
- Added: Problem Types can be disabled as FAQ Categories selectively.
- Added: Ticket list shows a purple dot when the ticket is reassigned. The dot is only visible to the assigned tech, or level techs (if no tech is assigned).
- Changed: Problem Type custom field option will use "All" instead of "None" when no value is specified in the database (this was the original behavior). The default setting for any new Problem Type is still "None".
- Fixed: Bug preventing e-mail from going to techs upon ticket creation when "Send upon ticket creation only" is checked for a tech group level.
- Fixed: Bug causing application to return to ticket list view when adding a new client from the ticket client info panel.
- Fixed: Bug causing an exception when applying a Quick Ticket with no selected problem type.
- Fixed: Bug preventing the application of correct location specific Tax Rates when a new ticket is created.
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