10.2.0.31 (1/27/12)

1. Fixed new mobile app authentication when using LDAP (access the mobile app at http://yourserver/helpdesk/mobile/index.html)
2. Added Setup > General > Look & Feel which allows custom stylesheet application to the Login page and Client UI.
3. Added Setup > Tickets > Options > Enable Ticket E-Mail Overrides which exposes a new option in the ticket Recipients tab to disable *all* e-mail messages for the ticket, while leaving the current recipient settings intact.
4. Added Client Cc list and "enable" checkbox to the Tech Note recipients section.
5. Added support for direct connection to the Absolute Manage SQLite database (only available if Absolute Manage and WHD are on the same server).
6. Added local Javascript validation for required Custom Fields.
7. Various minor bug fixes.