Release notes for the Web Help Desk

Wednesday, August 18, 2010

10.0.14 (8/18/10)

  1. Fixed: Issue with WebObjects Monitor that could prevent instances from stopping.
  2. Fixed: Bug that could cause ticket update e-mails to use the default ticket subject instead of status-specific subjects.
  3. Fixed: Bug that could cause OutOfMemory errors when performing asset reservation searches with no search parameters.
  4. Fixed: Bug preventing custom field values from appearing in asset list in ticket details.
  5. Fixed: Custom field string values that contain unicode characters are now cropped as needed in order to avoid errors when saving to the database.
  6. Fixed: SQL exception thrown when syncing Absolute Manage (LANrev) asset discovery connections that include an attribute mapping to the OS Version field. OS Version now reformats Mac OS X version numbers into decimal format from the binary representation stored in the database.

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