Release notes for the Web Help Desk

Saturday, June 26, 2010

10.0.9 (6/19/10)

  1. Fixed: Broken Refresh Tax Rates button in ticket Parts & Billing tab.
  2. Added: Client condition in ticket and asset query builders now supports client custom fields.
  3. Fixed: Issue that could cause excessive opening of database connections supporting WHD Notifier browser extensions or WHD Mobile app.
  4. Added: Ability to search additional properties of an asset in the advanced search page, including custom fields.
  5. Fixed: Refresh bug in mobile interface that could cause note editor to close prematurely.
  6. Fixed: Bug causing certain characters to be be HTML-escaped in plain text e-mail messages.
  7. Fixed: Bug in Billing Report that could cause totals to be slightly off due to rounding errors when calculating taxes.
  8. Added: Request Type editor can now be accessed when creating new custom fields (as opposed to only when editing existing custom fields).
  9. Fixed: Removed space after dollar sign in U.S. currency formatting.

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