Release notes for the Web Help Desk

Thursday, June 10, 2010

10.0.7 (6/10/10)

  1. Fixed: Javascript error in client Help Request page.
  2. Fixed: Asset reservation calendar bug that would cause the incorrect day to be selected when the workstation time zone was different from the WHD server timezone.
  3. Fixed: Performance generating TSV files that contain many custom fields.
  4. Fixed: Synchronization problems between selections in the request type editor for enabled custom fields and the custom field editor for enabled request types.
  5. Fixed: Asset Discovery bug that prevented new assets from being created if missing an asset number, serial number, and MAC address
  6. Added: Preference for client Ticket Approval Method (E-Mail or Web). There is a global option at Setup > Clients > Client Options, as well as a per client override.
  7. Added: "Play" button was returned next to the Query popup on search results list to allow you to re-run the selected query.

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