- Added: Query builder now supported in Client Advanced Search.
- Fixed: Delete button for saved queries is no longer visible for non-admins.
- Fixed: All admins can now edit shared queries.
- Fixed: Reports now use the browser's locale for localization (rather than the user's business zone locale).
- Added: Cc: field of the client interface now provides AJAX lookup functionality (enabled at Setup > Tickets > Options > Allow User Lookup).
- Fixed: Exception thrown during asset search.
- Fixed: Non-reservable assets can no longer be reserved.
- Fixed: Database Table/View Discovery Connection now works with PostgreSQL.
- Added: Client preference for whether to allow e-mail updates to any ticket.
- Fixed: Reservation Asset View page loads much faster now when there are lots of assets.
- Fixed: Japanese Yen currency fields no longer include fractional digits.
- Fixed: Single-note e-mails no longer skip techs specified in the client cc: list.
- Fixed: Queries including multiple custom fields now filter correctly when one of the custom fields uses the Number data type.
- Fixed: Asset numbers now increment correctly when the format includes a space before the numeric part of the asset number.
Release notes for the Web Help Desk
Wednesday, April 28, 2010
10.0.2 (4/28/10)
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