- Added: Tech permission to approve FAQs.
- Added: Machine name can now be used as an asset number when syncing with SCCM/SMS Discovery Connections.
- Added: Unicode support for PDFs is now enabled by default.
- Added: SCCM/SMS Discovery Connection no longer fails if the v_R_System view does not have a decommissioned0 column.
- Fixed: Shift-click on header row of checkbox column now works with Firefox.
- Fixed: Tickets scheduled for last/first of month no longer appear on next/previous month's calendar.
- Fixed: PDFs now render Czech (and certain other) Unicode characters.
- Fixed: Resolved an issue that could potentially result in overwriting of existing assets by Discovery Connections.
- Fixed: Alignment issue in account preferences page.
- Fixed: Billing report now respects Technician filter when Technician is not used as the report category.
- Fixed: Client e-mail no longer includes the ticket Priority information.
- Fixed: Issue that could cause e-mail addresses not to render properly in plaintext e-mail
- Fixed: URLs in ticket notes now render as hyperlinks in mail messages.
Release notes for the Web Help Desk
Wednesday, December 9, 2009
9.2.3.2 (12/9/09)
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