9.2.1.13 (9/23/09)
- Fixed: Discovery Connection synchronization is now more flexible when importing dates (works whether or not hour:minute is provided, includes system default date format).
- Fixed: Bug resulting in ampersands in category labels being escaped as HTML entities in Billing Report TSV files.
- Fixed: Problem where reports set to start one month ago would actually start one day less than one month ago.
- Fixed: Problem where service time blocks could be calculated incorrectly under certain rare conditions, when using a SQL Server database.
- Added: Ability to import data files as an Excel spreadsheet.
- Added: FAQ selector in ticket details now filters FAQs to those associated with the ticket's request type.
