- Fixed: Bug causing username and password fields in LDAP Connection details to be hidden sometimes when Active Directory is selected.
- Fixed: Rendering issues with information popup icons.
- Fixed: Bug causing Billing Report TSV downloads to be in UTF-8 rather than UTF-16 (improving compatibility with Microsoft Excel).
- Fixed: Bug preventing ticket approval/denial greeting from substituting tags.
- Fixed: Report time ranges no longer skip to business hours when a time unit of Week, Month, or Year is selected.
- Fixed: Bug in calculation of trigger dates for tasks and report schedules when a monthly interval is selected.
- Fixed: Client search no longer includes inactive clients unless specified in Advanced Search.
- Fixed: Problem with ticket client search where results would disappear in certain browsers.
- Fixed: Asset history now uses a TEXT column type in order to handle longer entries (such as those generated for long custom field values).
- Fixed: Time block editor now allows resetting the expiration date after a time block has already been marked as expired.
- Added: new "Show Room Assets" option in ticket options. If selected, room assets for the room selected for a ticket will appear in the My Assets list regardless of whether the client is actually assigned to the room.
Release notes for the Web Help Desk
Sunday, September 27, 2009
9.2.1.12 (9/17/09)
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